Shipping policy
Order Processing & Dispatch
We process and dispatch all orders within 1–4 business days after payment confirmation, shortening waiting times to ensure customers receive their purchased items promptly.
International Shipping & Delivery Time
Our standard international delivery generally takes 7–14 days to reach most global destinations. Delivery times are estimated and may vary according to different shipping regions and local customs clearance progress. You can select the rush shipping option at checkout if you need expedited delivery service.
Shipping Cost Calculation & Transparency
Shipping fees are calculated in real time based on order weight and shipping destination. The exact shipping cost is fully displayed at checkout prior to payment, with no hidden fees or extra surcharges.
Customs Duties & Import Taxes
International shipments may incur customs duties or import taxes determined by local customs authorities. All related charges are the sole responsibility of the order recipient. We recommend checking your local import regulations before placing an order to avoid unexpected additional costs.
Packaging & Shipping Protection
Please inspect the outer packaging carefully upon delivery. If you find any damage, leakage or severe deformation, take photos as valid evidence,
If any product defects are found after signing for delivery, please notify our customer support team within 48 hours. We will verify the issue and arrange reasonable return, exchange or other appropriate solutions.
Thank you for choosing LOUIS ARCHER! We continually refine our logistics to deliver a faster, safer, and worry-free shopping experience for all customers.
Customer Support
If you have any questions about shipping arrangements, customs procedures or delivery progress, our professional support team is always ready to assist you. Feel free to reach out anytime for prompt guidance via email: service@louitech.shop or phone: +64 22 748 2910.